Medical Records
How do I get a copy of my medical records?
Patients:
You may use the Patient Portal to request that your records (excluding radiology/X-ray/MRI images). This service is free.
If you are a patient of ours and would like to request your medical records or radiology images, please click the link below to complete your request. You will be required to provide a valid email address and a government-issued ID.
Only the patient, a parent/legal guardian, or the patient’s legal healthcare representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for healthcare/ Conservatorship.
Medical Records Request Service
When will my online medical record request be ready?
Your records will be ready in 5-7 business days from receipt of your electronic request.
How do I check the status of my request?
Go to: https://recordstatus.sharecare.com
How do I pay for my records?
Go to: https://payonline.hds.sharecare.com/
How do I contact Customer Service?
You may call: 858-244-1811
Or
Contact Support for live chat: https://hds.sharecare.com/contact-us/
Third Party Requesters
If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization.
Sign up and enjoy complete control of your request process! With this tool, you can easily track the status of your request, download requests, and pay your invoice. Sign up for the Sharecare Gateway HERE
Disability/FMLA Submission for Patients and Requesters:
Orthopaedic Associates of Michigan has partnered with Sharecare to complete your Disability and FMLA Forms.
Authorization is Required: Complete one Sharecare Form for each one of your employer’s forms. The Sharecare Form will be valid for 90 days unless otherwise specified on the form.
Cost per Request: Once you have submitted your form, Sharecare will contact you within 48 hours to collect payment for processing. The cost for them to process your paperwork is $35 per form.
Submit Your Paperwork for Completion: Submit your employer’s forms and the Sharecare Form.
Patients:
FMLA/Disability Forms request service
Frequently Asked Questions (FAQs)
If you have any questions, please review the FAQ form below or call Sharecare at 866-273-4039