Joint Reconstruction FAQ
Have more questions? Search the most commonly questions our patients ask about joint reconstruction here.
If you are experiencing a medical emergency, call 911.
If you have a question or problem that needs the attention of your orthopedic surgeon, please call us during office hours to speak with a nurse or medical assistant. Please remember that the doctor may be in surgery or seeing patients in office and your call will be returned as soon as possible.
Prescriptions and refills are issued during weekday office hours only, Monday through Friday, 8 a.m. to 4 p.m. Requests made after 4 p.m. will not be addressed until the next business day. Please allow 72 hours for authorization on a refill. Remember to check your medicine requirements prior to weekends and holiday as prescriptions for pain medication will not be filled or refilled after office hours. Please use our on-line portal for you medication refill request. If you need to speak to one of the clinical staff members, please call 616-459-3900 and ask to speak to the clinical staff for your physician. The on-call physician will not refill narcotic pain medication.
Effective October 6, 2014, the Federal Drug Enforcement Agency has changed hydrocodone containing medications to a schedule II drug. These medications include Norco, Vicodin, Lortab, Hycet, and Vicoprofen. This means that these medications are not able to be called into a pharmacy, but require a written prescription. When calling to request a refill on these medications, we require a 72 hours’ notice to ensure a signed prescription is available for you to pick up and bring to a pharmacy.